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Q: How do I reserve a Putt-2-Go Event Package?
A: The best way to make a reservation is to call our office
and speak directly to one of our representatives. You can
reach us at (714) 671-6010 or toll free at (877) PUTT2GO.
You can also email us at contactus@putt2go.com
to make your reservation if email is more convenient for you.
Q: How far in advance should I make my reservation?
A: As soon as you are sure of your date. In last minute
situations, preferably one week is needed so that your trophies
can be ordered and ready in time. To guarantee availability
of your date, it is suggested that you call us ASAP, as our
calendar fills up quickly. Most of our clients call anywhere
from 1-3 months in advance.
Q: What if it rains on the day of my event?
A: If you have an indoor backup, we will set-up the course
inside that location. If not, you can always reschedule to
another day. If your trophies have already been ordered, you
would need to pay $5 per trophy to have a new plate engraved
with the new date.
If you would rather cancel the event altogether, a cancellation
fee would only apply if trophies have already been ordered.
(Trophies are usually ordered about a week before your event
and the cost is $10 per trophy.)
Q: What is your cancellation policy?
A: You can always reschedule to another day without any
penalty. If your trophies have already been ordered, you would
need to pay $5 per trophy to have a new plate engraved with
the new date. If you want to cancel the event altogether,
a cancellation fee would only apply if trophies have already
been ordered. (Trophies are usually ordered about a week before
your event and the cost is $10 per trophy.)
Q: How much room do I need?
A: The Jr. 5 Hole Course requires at least 400 square
feet; the Pro 10 Hole Course requires at least 800 square
feet; and the Masters 18 Hole Course requires at least 2,000
square feet. Whenever more space is available, it allows the
course to be spread out more spaciously. Also, the area does
not need to be square or rectangular. Our golf holes range
in length from 6 to 20 feet, and are 1.5 feet in width.
Q: What surfaces can a Putt-2-Go Golf Course be set-up
on?
A: Our course can be set-up both indoors and outdoors
on just about all flat surfaces. Examples of indoor set-ups
include homes, offices, gyms, and convention halls. Examples
of outdoor set-ups include front and backyards, driveways,
around pools, parking lots, and parks.
Q: How long does it take to set-up?
A: The Jr. 5 Hole Course can be set-up in 20 minutes or
less; the Pro 10 Hole Course can be set-up in 45 minutes or
less; and the Masters 18 Hole Course usually takes 1 hour
and 30 minutes. Take down of the course is usually a little
faster than set-up.
Q: What ages can play Putt-2-Go?
A: Putt-2-Go is truly for all ages. We do events for toddlers,
kids, teens, adults, and even retirement homes!
Q: Does someone stay with the course?
A: Yes. A Putt-2-Go Professional comes with each event
package to set-up, take down, supervise the event, and run
the tournament.
Q: Is it safe to play Putt-2-Go?
A: Absolutely! All of our event packages come with a Putt-2-Go
Professional to run and supervise the course throughout the
entire event. We also give instruction on how to play so that
it is safe and enjoyable for everybody.
Q: How do I know that you'll show up?
A: Putt-2-Go, LLC is a reputable company that prides itself
on making your event a memorable one, and looks forward to
meeting your event needs now and in the future. In addition,
we will call you the week of your event to confirm your reservation.
When your event is booked and your invoice has been mailed
out, you will also receive a number you can call on the day
of your eventespecially if your event is on a weekend
of after business hours.
Q: What areas do you service?
A: We are located in Brea (North Orange County) and service
the entire Southern California area including Orange, Los
Angeles, San Bernardino, Riverside, San Diego, Ventura, and
Santa Barbara Counties. However, please be aware that a distance
fee is applied to events 25 miles beyond our headquarters
in Brea.
Q: Is there a set-up fee?
A: No. Set-up and take down are included in the price
of each event package, unless your event meets any one
of the following conditions: 1) We have to walk more than
100 feet from our van to set-up; 2) We have to walk up a flight
of stairs; or 3) We have to use an elevator. Please
visit our Pricing page
under "Special Fees" for more details.
Q: Are you available on holidays?
A: Yes. We book events 365 days a year, weekdays and weekends,
and any time of day or night. However, an additional fee will
be applied to events on the day ($50) or weekend ($25) of
the following holidays: Memorial Day, 4th of July, Labor Day,
Thanksgiving, Christmas, and New Years.
Q: What methods of payment do you accept?
A: Payment is due in full on the day of your event by
either cash, check, and/or money order. There is no deposit
required. Also, a non-sufficient funds fee of $30 will be
charged for any returned checks.
Q: Do you have insurance?
A: Yes. We have a $1 million liability policy.
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